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SmartBot responds based on context
Equipped with automatic and continuous training
Works complementary to assisted chat
SmartBot recommends content based on user questions
Content is picked from across the site using keyword mapping with the most relevant content
Offers direct answers based on FAQs configured by users
Defaults to mapping content from site for keywords not covered by FAQs
Supports interactions with data input using polls, signup forms, special offers and so on.
SmartBot keeps visitors engaged with CTAs based on context